Hewlett Packard Enterprise 726736-B21 Datový list Strana 8

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QuickSpecs
HP Smart Array P440ar Controller
Service and Support
c04346299 – DA – 15039 Worldwide — Version 1 — September 9, 2014
Page 8
NOTE: Additional HP Care Pack services can be found at: http://hp.com/go/cpc
Insight Online/Insight
Remote Support
HP Insight Remote Support provides 24 X 7 remote monitoring, proactive notifications, and problem
resolution. This comes at no additional cost with your HP solution. Learn more about Insight Remote
Support http://www.hp.com/go/insightremotesupport and Insight Online
http://h18013.www1.hp.com/products/servers/management/insight-online/index.html.
HP Support Center
Personalized online support portal with access to information, tools and experts to support HP
business products. Submit support cases online, chat with HP experts, access support resources or
collaborate with peers. Learn more http://www.hp.com/go/hpsc
HP's Support Center Mobile App allows you to resolve issues yourself or quickly connect to an agent
for live support. Now, you can get access to personalized IT support anywhere, anytime.
HP Insight Remote Support and HP Support Center are available at no additional cost with a HP
warranty, HP Care Pack or HP contractual support agreement.
NOTE: HP's Support Center Mobile App is subject to local availability
Parts and materials
HP will provide HP-supported replacement parts and materials necessary to maintain the covered
hardware product in operating condition, including parts and materials for available and
recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the maximum
usage limitations as set forth in the manufacturer's operating manual, product QuickSpecs, or the
technical product data sheet will not be provided, repaired, or replaced as part of these services.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives
replaced by HP due to malfunction.
For more information
To learn more on services for HP ProLiant servers, please contact your HP sales representative or HP
Authorized ServiceOne Channel Partner. Or visit: www.hp.com/services/proliant
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